Shopping with Kids. Clubs Community Activities Sustainability. Coronavirus Update. Yes Optus Yes Optus delivers cutting-edge mobile communications, broadband entertainment services and mobile technology to Australians.
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Sunday am - pm. Get Directions. With that said, Telstra beats Optus when it comes to customer experience and stability. While the ACCC reports that Optus customers experience better speeds on average, its reports also show that Telstra outperforms Optus on almost every other measurement. And with the 5G network slowly creeping its way into major Australian cities, the broadband battle is starting to heat up again. Before we kick things off, here's a quick glimpse at the most popular NBN internet plans from Telstra and Optus.
They both also offer contract-free agreements, so you can switch at any time. However, when it comes to speeds, there are some noticeable differences between which NBN tiers are offered by both telcos. That said, things do get a little more complicated when you take bundles into consideration - more on that later.
Telstra, on the other hand, offers more choice in terms of speed tiers, but fewer bundles and far more expensive plans.
They even offer 5G Home Wireless plans in selected areas. Telstra sells plain old mobile broadband plans to be used with a BYO device or one provided by Telstra at an extra cost. Naming conventions in the broadband space can unnecessarily vague. Home Wireless Broadband plans, as Optus has decided to call them, are simply mobile broadband plans with larger data allowances intended as an alternative to fixed-line broadband connections.
Interestingly, these actually do come with unlimited data. Both providers offer the option to bundle entertainment extras with their broadband products. The bundle deal also comes with a free three-month Binge subscription and 20, Telstra Plus Points. Although most providers offer an NBN option, the actual speed delivered on their plans depends on a multitude of factors but most importantly, how much Connectivity Virtual Circuit CVC the provider has purchased in your area.
CVC is essentially a bandwidth currency. If the provider has underestimated the bandwidth it needs in an area, its customers may experience congestion and slower speeds. Thankfully, there are a few institutions reporting on the performance of Australian ISPs. What that tells us is, while Optus has a better track record of delivering as close to its maximum speeds as possible, Telstra NBN is more stable with fewer outages, lower latency, and a faster web page loading time.
Though their plans may look similar, the two telcos are pretty different when it comes to pricing, customer service and stability. If saving money is your number one priority, then Optus would be a better choice than Telstra but other providers offer better cheap, unlimited NBN plans. Optus offers a little more bang for your buck when it comes to bundles; Fetch might not be the most favourable entertainment option, but it does offer 4K streaming, scheduled recording, and 1 premium channel pack fetch Vibe, Knowledge, Kids or Variety.
Web page loading time will impact anyone who uses the internet but latency will only matter to folks who need lightning-fast ping for things like gaming online. Telstra also offers a better modem than Optus. Both providers' branded modems offer 4G backup these days to cover you in the event of an outage but user reviews suggest Telstra's Smart WiFi Modem is the more popular choice.
We recommend Tangerine for a flexible and affordable NBN 50 plan with unlimited data. Sick of researching? Privacy Policy Terms of Use.
Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change.
For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products. Go to Reviews. Watch our video reviews on. Boost Mobile Review Circles.
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